Quality Policy, Environment and IDE

Magnum Cap, EPS Ltd, assumes the commitment of Improving Customers', Shareholders' and Employees' Satisfaction and the establishing sustainable relationships with its macro and micro surroundings with the aim to assert itself through technological capacity, the avant-garde and social responsibility distinguishing ourselves from other competitors, and consequently having each satisfied client and society in general satisfaction recommending our products and services. Therefore, constant concern is assumed in:



- Promoting improvement in the effectiveness of Integrated Management System (Quality, Environment and IDE);

- Identifying and matching customers' current and future requirements and expectations;

- Promoting employees' competences within the organization by improving levels of awareness, training and competencies;

- Developing mutually beneficial relationships with suppliers capable of providing appropriate products and services corresponding to requirements of the Company;

- Developing the internal customer / supplier relationships as a way of continuous improvement;

- Ensuring compliance with established system requirements in accordance with ISO 9001, ISO 14001 and NP 4457;

- Promoting continuous process performance improvement and management system effectiveness through better use of available resources and technologies;

- Complying with legal and regulatory requirements applicable to products, services and activities;

- Seeking competitive advantages through projects based on recovery technology;

- Promoting innovation of products and services, organization, methods and processes, as well as marketing, according to the company's growth;

- Promoting continuous improvement of environmental performance through the identification and assessment of environmental aspects associated with activities, products or services that the organization can control or influence, in order to minimize or eliminate environmental impacts, preventing pollution;


10-05-2013

CEO

J.Henriques